Tuesday, November 22, 2011

Black Friday Etiquette...

It's the Tuesday before Thanksgiving and the subsequent Black Friday madness that will take over my weekend. So I thought I would share some insight from a retail associate to Black Friday shopper enthusiasts on just how this day is for us working.


Generally the people who are out waiting to get into the stores right when it opens are the Black Friday Pros who are in a good mood and ready for the crowds. I like these people because they are so easy to work with, they understand how busy we are and they don't fixate on one sales associate for help. 

First rule, do not fixate on one sales associate if you don't have to. Most stores pack as many of their employees as they can throughout the day so this isn't necessary. I say this only because it becomes a little overwhelming to try and continually help you and the 50 other people in their zone/department.

Second rule, do not interrupt a conversation between a sales associate and another customer. It's rude and your questions are no more important than any other person shopping that day, no matter how much product you have in your hands, intend on buying, or have purchased in the past. 

Third rule, the person working the door cannot leave the door to help you. Forget they exist once you've walked into the store. Their main priority is monitoring traffic, talking to the people in line to ensure they stay excited, and probably loss prevention. 

Fourth, if you're boyfriend/husband is shopping with you but doesn't get in line with you to get into a store and you get in before he finally meets up with you he cannot just walk in and skip the line because you're inside. So don't ask. It frustrates the front of the line and generally the person at the door. Also don't call the person at the door an obscenities more than likely you'll get kicked out or not allowed in the store.

Fifth, the registers no matter how many a store has going will have long lines. If you're "just coming to return" save it for Monday because you're going to wait or shop around first then return. Also, most stores cannot hold anything on this weekend.

Six, be nice to the cashier if something isn't ringing up at the price you expected. Especially in outlet stores, things get put back wrong and while the staff tries to keep  things clean and in their place it isn't going to be perfect. If you're not sure if something is in the wrong place just ask an associate/cashier before they ring it up. 

I couldn't talk about Black Friday and not talk about the Target Black Friday lady, we love her at the store because she is so crazy! 


My best advice is to be polite, patient, and calm. Remember the gift giving season is supposed to be fun and meaningful because most of the time it's the thought that counts. I mean do you want the story of the gift you're giving someone you love to start with "You will not believe how many people I had to fight to get this for you..." It's the holidays, be gracious to everyone*. 

xoxo

P.S. Pretties I cannot wait to show you my low key Thanksgiving outfit. We're keeping it relaxing this year and I am so excited to hang out, eat, drink and be thankful! 

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